Computer Technical Support
The Computer Technical Support Program is a 9-month certificate program encompassing all the computer skills necessary to obtain that first job in the computer industry. The certificate program was designed by MIS professionals based on input from the actual employers. The courses and content reflect what they consider important knowledge and skills for entry level employees. Students are immersed in local operating systems, networking technology, Internet dexterity, applications, and PC hardware and maintenance. Beyond these technical areas, employers also expressed a desire for a "polished student." To that end, additional courses in communication and interpersonal skills, and Help Desk are included. The goal is to create a student that is a professional employee in both the technical and business environments of the computer industry.
Certification is such a "buzz word" in the industry, technical courses are taught that help to prepare students for CNA certification, MCP certification, and A+ certification exams. All courses in the program earn college credits that can be applied towards the Associate Degree CNO program at Katharine Gibbs Schools.
