Medical Administrative Assistant
Our experienced instructors can help you build and develop the skills you'll need to begin working in a medical office. We've created a training program designed to not only teach you skills but to help give you an idea of what to expect on the job. Here are just some of the skills that come with our training:
- We begin with the basics - communication. You'll learn to compose and respond to different types of communication, including memos, business letters, and phone calls. We'll also help you refine skills such as grammar, punctuation and keyboard management.
- Computer instruction, including use of the Internet and two of the most commonly used software programs-Microsoft Word and Microsoft Excel.
- A basic, working knowledge of anatomy, physiology, and mental health, including medical terminology and common diseases.
- The ability to perform more advanced support functions, such as patient communication, recording patient histories, maintaining charts, admitting patients, and scheduling appointments.
- A basic understanding of the financial aspects of healthcare, including processing patient and billing forms and standard coding systems.
